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  • Catit Drinking Fountain, blue, 2 liter (50053): How often should I fill my unit?
    Answer: Refill frequency is dependent on many factors, including how much your pet drinks, how many pets use the fountain, and the environmental conditions where the ...
  • Catit Drinking Fountain, blue, 2 liter (50053): Why is the unit making gurgle sounds?
    Answer: The gurgle sounds are an indication that the water level is very low. Refill immediately (refer to filling instructions in the manual). Never let the ...
  • Catit Drinking Fountain, blue, 2 liter (50053): My unit has a white film on it. What is it and how can I
    Answer: The white film is a lime mineral deposit resulting from hard water. To remove these stains, soak affected areas in a vinegar solution to loosen ...
  • Catit Drinking Fountain, blue, 2 liter (50053): Why is the water not pumping properly through the unit?
    Answer: There may be some foreign matter (food, hair, debris) trapped in the filter, or pump, that may be causing this problem. Examine the filter. Should ...
  • Catit Drinking Fountain, blue, 2 liter (50053): I plugged in the unit, but there is no water flowing. What should I do?
    Answer: There could be air trapped in the pump, preventing it from functioning properly. To remove air from the system, repeat the process of unplugging and ...
  • Catit Drinking Fountain, blue, 2 liter (50053): My pet seems afraid of the unit. What should I do?
    Answer: Although the majority of pets readily accept using the fountain, your pet may be intimidated by the unit at first. It is important to encourage ...

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